Need further assistance? Don't hesitate to reach out by emailing us directly at contact@orchideight.com 

Our tickets are processed by 100% organic home-grown human customer service representatives. Depending on ticket volume expected response times are within 1-4 business days of ticket submission, during the business hours of 9:00 AM to 5:00 PM Pacific Standard Time, Monday through Friday. 

Thank you for your patience, we look forward to assisting you further.